Refund Policy
At IPTV Germany, we strive to provide our customers with the best possible service. If you are not satisfied with your purchase, we offer a refund policy to ensure your peace of mind.
Refund Eligibility:
You may be eligible for a refund if you experience technical issues or service interruptions that prevent you from accessing our IPTV service. Refunds may also be issued if you cancel your subscription within the specified refund period.
Refund Process:
To request a refund, please contact our customer support team at contact@iptvgermany.club within 24 hours of your purchase or subscription renewal. Please provide your account details, order number, and a brief explanation of the reason for your refund request. Our customer support team will review your request and may ask for additional information to verify your eligibility for a refund. If your refund request is approved, we will process the refund to the original payment method used for the purchase. Please note that it may take [number of days] days for the refund to be reflected in your account.
Non-Refundable Items:
Certain items may not be eligible for refunds, such as one-time activation fees or promotional offers explicitly labeled as non-refundable. Refunds may also be denied if the service interruption or technical issue is caused by factors beyond our control, such as internet connectivity issues or device compatibility issues.
Contact Us:
If you have any questions or concerns about our refund policy, please contact our customer support team at contact@iptvgermany.club. We are here to assist you and ensure your satisfaction with our services.
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